Privacy Policy

Privacy policy

This Privacy Policy explains how REBECCA P CANN LTD (trading as Create & Cope and Becky Cann Coaching, "we", "us", "our") collects, uses, and protects your personal data when you use our website at createandcope.co.uk and our products and services. We are committed to protecting your privacy and complying with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

REBECCA P CANN LTD is the data controller for the personal data collected through this website. Company registration number: 17139786 Registered in England and Wales. Registered address: Papplewick Farm Close, Hucknall Nottingham, NG15 8JS Contact email: becky@createandcope.co.uk

2. What data we collect

We collect the following categories of personal data: Contact information — your name and email address when you sign up to our newsletter, register interest in events, or contact us. Account information — your email address and subscription status when you become a paying subscriber. SupaBase - to collect the email address and use to administer the Members Area Web Apps. Payment information — we use Stripe to process payments. We do not store your payment card details. Stripe's privacy policy applies to payment data. Usage data — information about how you use our website, collected via cookies and analytics tools. See our Cookie Policy for details. Communications — the content of any messages you send us via our contact form or email

3. How we use your data

We use your personal data for the following purposes: To deliver the products and services you have subscribed to. To send you our newsletter and content updates where you have subscribed. To respond to enquiries and provide customer support. To notify you about workshops, dinner series events, and other services you have expressed interest in. To process payments and manage your subscription. To improve our website and understand how it is used. To comply with our legal obligations.

4. Our lawful basis for processing

We rely on the following lawful bases under UK GDPR: Contract — to deliver the subscription and products you have purchased. Legitimate interests — to send you content updates and improve our services, where this does not override your rights. Consent — for marketing emails and newsletters. You can withdraw consent at any time by unsubscribing. Legal obligation — where we are required to process data by law.

5. How long we keep your data

Newsletter subscribers — for as long as you remain subscribed, plus 12 months after unsubscribing. Subscriber account data — for the duration of your subscription plus 7 years for financial records. Contact form enquiries — 2 years from the date of contact. Event registration data — 12 months after the event.

6. Sharing your data

We do not sell your personal data. We share data only with: Stripe — for payment processing. Kit (formerly ConvertKit) — for email newsletter delivery. Squarespace — for website hosting. Netlify — for web app hosting. All third-party processors are required to handle your data in compliance with UK data protection law.

7. Your rights

Under UK GDPR you have the right to: Access the personal data we hold about you. Correct inaccurate data. Request deletion of your data. Object to or restrict how we process your data. Data portability — receive your data in a machine-readable format. Withdraw consent at any time where processing is based on consent. To exercise any of these rights, contact us at hello@createandcope.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you are unhappy with how we handle your data.

8. Cookies

We use cookies on this website. See our Cookies Policy for full details.

9. Changes to this policy

We may update this Privacy Policy from time to time. This page was last updated on 7th July 2026. Significant changes will be communicated by email to subscribers.